Privacy Policy

Effective Date: October 1st, 2024

Hat Creek Solutions LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websitewww.hatcreeksolutions.com, and your rights under California law.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Identifiable information such as your name, email address, phone number, and any other information you provide to us.

  • Usage Data: Information about your interactions with our website, including IP address, browser type, operating system, and pages visited.

  • Text Messaging Data: Information you provide when you opt-in to receive text messages from us, including your phone number and any message content.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website.

  • To improve, personalize, and expand our website.

  • To understand and analyze how you use our website.

  • To develop new products, services, features, and functionality.

  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

  • To process your transactions and manage your orders.

  • To send you text messages if you have opted in to receive them.

  • To find and prevent fraud.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Your Rights Under California Law

If you are a California resident, you have the following rights:

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.

  • Right to Delete: You have the right to request the deletion of your personal information that we collect or maintain.

  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information.

  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise your rights, please contact us at info@hatcreeksolutions.com.

5. Do Not Sell My Personal Information

We do not sell personal information. However, if we decide to sell personal information in the future, we will update this Privacy Policy and provide a "Do Not Sell My Personal Information" link on our website.

6. Text Messaging

By opting in to receive text messages from us, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from us, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided. Consent to receive marketing text messages is not a condition of any purchase. Message and data rates may apply.

You can opt-out of receiving text messages at any time by replying "STOP" to any of our messages. For help, reply "HELP" or contact us at info@hatcreeksolutions.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Hat Creek Solutions LLC PO Box 49241, Redding, CA 96049 info@hatcreeksolutions.com 530-444-9556.